They charge 2% commission just to cash out from the cashier desk. This commission is for dollars. Just imagine for 10000$ they will charge 2 % which is 200$ from one customer. I never had such kind of experience in oversea banks which are leading banks in the world. They are savage this percentage is for student account. They are charging 2% from student account how will they charge for non student account. They really have different policies in different branches. Actually today what happened I wanted to cash out the money from my account a small amount but they said to cash out you have to pay 3%. Then I asked why 3% to cash out the money which was not informed while opening the account. Then the I asked them to cash out the whole money from the account and I don't wanna use this bank again. Then the person on duty when to manager and then came to me again and said 2% commission. It is very obvious they are fraud. They just rob your money with whitecoat. This is called whitecoat robbering and whitecoat robbers never trust this bank people

So far no issues with their service

After visiting a Ameriabank branch 09-01-2020 it was the most ignorant, unethical, unprofessional bank ever visited! We are composing this letter to highly advise management to start training these 3rd world class employees to update to modern age immediately! The staff believes it’s an argument building and they can conduct themselves as they wish, screaming and making clients uncomfortable in the branch. We are proceeding to bring this up in the United States branch as well to make sure these animals get proper ethical training. No matter what the client says or complains about these clowns think they bear no responsibility.

I have accounts with this bank from the last 3 years, they provide me the best service + there staff are very friendly and very helpful

Worst bank ever!!! There's always a rediculously long wait! Managers are never available! Each branch will give you different answers because they don't know their own policies! Especially if you are from overseas, NEVER invest in this bank! You will NEVER get the whole amount showing on your account if you try to cash it out or transfer to another bank or by card. They keep 0.4% of your amount for unknown reasons. I've never experienced this with any other banks in overseas. It's unfortunate that Banks in Armenia have such rediculous policies. Basically they are doing everything for overseas customers to avoid them.